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  Client contact center - Agents, client contact centre

  Reference number

CCC-100

  Job title

Agents, client contact center

  Number of postings

Our company is currently expanding. Recruiting for these positions is ongoing.

  Field of activity

Client contact centre (sales and customer service)

  Posting date

Continued Recruitment

  Ending date of posting

Continued Recruitment

  Workplace(s)

Downtown Montréal

  Working hours

Monday to Friday, between 8 a.m. and 6 p.m. (average of 30 to 34 hours per week)

  Job Status

Permanent, part-time

  Description of employment activity

The daily TRIP we offer:

Shine in an advisory role by promoting health and peace of mind for citizens here and abroad. Ensure customer satisfaction and loyalty by

  • Promoting the benefits of our products by phone or at the customer service counter.
  • Giving clear and precise information on health and travel insurance policies, eligibility conditions, policy purchase and administration and claims filing process.
  • Responding quickly and efficiently to our insured members' requests with adequate follow-ups.
  • Providing an optimal quality of service with a courteous, respectful and thoughtful attitude, as defined by Blue Cross mission.

How we will contribute to your professional HEALTH:

  • Dynamic, friendly work environment in the heart of downtown Montréal
  • Skilled management team offering ongoing support and recognition
  • Solid company backed by excellent financial stability
  • Complete, paid training 
  • Competitive base salary ($16.55/hr.) 
  • A comprehensive range of benefits, pension plan and annual bonus program 
  • Reimbursement of your annual membership at a recognized fitness centre

  Qualifications
  • Bilingual (French-English), oral and written; you have relevant experience in sales and customer service
  • You hold a DEC or equivalent, you learn easily and are able to pass along information quickly
  • You are comfortable working in a Windows environment

We will only contact candidates whose applications have been selected.
We are an equal opportunity employer.

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